Privacy Policy

Effective Date: 1 April 2025

At Martsly.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our fashion marketplace platform.

1. Information We Collect

We collect the following categories of information:

Personal Information:

  • Name, phone number, email address, shipping and billing addresses
  • Payment information (processed through secure payment gateways)

Technical Data:

  • Device type, IP address, browser type, and session details

Usage Data:

  • Pages visited, time spent, products viewed, and clicks

Communication Data:

  • Emails, messages, and reviews shared on our platform

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support and resolve issues
  • Customize your shopping experience
  • Send updates, order notifications, and promotional content
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your data with:

  • Sellers, delivery partners, and payment processors for order fulfillment
  • Customer support providers
  • Law enforcement agencies, if required by law

All third parties are bound by confidentiality and data security agreements.

4. Data Retention

We retain your personal and transactional data for 30 days after account closure or the final transaction unless a longer retention is legally required. Post-retention, your data is permanently deleted or anonymized.

5. Cookies and Tracking

We use cookies to:

  • Keep you logged in
  • Personalize your browsing
  • Track website performance and improve functionality

You can manage cookie preferences in your browser settings. For full details, refer to our Cookie Policy.

6. Your Rights

You have the right to:

  • Access and update your personal data
  • Request deletion of your data
  • Withdraw consent for marketing emails
  • Raise concerns by contacting our support

7. Data Security

We implement strict security protocols including:

  • SSL encryption for data transmission
  • Limited access to sensitive data
  • Secure servers and firewalls

8. Children’s Privacy

Martsly.in is not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Updates to Policy

This policy may be updated periodically. Users will be notified of major changes through email or platform notification.

10. Contact Us

For privacy-related questions, please reach out to:

PULLKRISHIV BUSINESS SOLUTIONS PRIVATE LIMITED
Second Floor, Property No – 218, Rama Market, Havells Galaxy, Pitampura Village, Delhi – 110034
📧 Email: pullkrihivsolut@gmail.com | info@martsly.in
📞 Phone: 9220148230